📦 What happens after I place an order with Cinch?
- Once you place your order, it goes through a quick review process to ensure everything is in order.
⏱️ How long does it take to approve my order?
- Applications are typically approved instantly! In some cases, your application may be flagged for manual review — if this happens, our team will process your application within 24–48 hours and you'll be notified of the outcome via email.
💳 When will my card be charged?
- Your advance payment will only be charged after your order is approved—never before. Please ensure your card has enough balance for a smooth process.
🚚 When will I receive my device?
- Delivery timelines vary by device — most are delivered within 3–5 business days after approval, while pre-order devices can take 2–4 weeks.
🧾 When is my first rental payment charged?
- Your first month’s rental will be charged at the time of order approval, not at checkout.
📅 When will I be billed each month?
- Monthly payments will be charged on the same date each month, starting from the day your device is delivered.