Placing and Managing Orders
- How do I place an order with Cinch?
- What happens after I place my order?
- How long does it take to approve my order?
- Why am I required to make an upfront payment, and why is the amount higher than I expected?
- How is the upfront payment amount actually calculated?
- Can I request a review of my upfront payment if I think it's too high?
Delivery and Order Support
- What should I do if my package is marked delivered but I haven’t received it?
- How do I reschedule a missed delivery?
- What happens if no one is available to receive the delivery?
- Why was my delivery unsuccessful?
- What should I do if I received a different device than what I ordered?
- Why hasn’t my order arrived?