We are sorry your delivery was not successful. Here are some common reasons why this might happen:
- Recipient Unavailability: Our delivery partner attempted to deliver, but no one was available at the address to receive the package.
- Restricted Access: The courier was unable to access areas with limited entry, such as gated communities or office buildings.
- Incorrect Address Details: The delivery could not be completed due to incomplete or incorrect address information.
- Delivery Refusal: The package was declined by the recipient.
- Delivery Rescheduled: The recipient requested to reschedule the delivery.
After three unsuccessful delivery attempts, the package will be returned to our warehouse. Once that happens, we will reach out to you to reschedule your delivery at a convenient time.
If you believe none of the above reasons apply or if you need further clarification, please reach out to us. We are here to assist you.