Cinch Max is our top service tier, at S$12.99 a month alongside your subscription.
It gives you two repair service requests a year — one per rolling six months — each at a flat S$25 repair fee, whatever the fault.
Rather than waiting for a repair, you can request a device swap for S$125. That replaces the S$25 repair fee rather than adding to it, and it uses the same service request.
If a device cannot be repaired economically, we will replace it once per subscription for a fee based on that device's retail price. You can also upgrade to a new device in the last six months of your term without an Early Termination Fee.
Loss and theft are not included. Your service requests are available as long as your account is in good standing.