A device swap is available on Cinch Max. Rather than waiting for a repair, we deliver a replacement device the next business day, anywhere in Singapore, and collect the damaged one within three working days so you have time to move your data across.
The swap costs S$125. That replaces the S$25 repair fee rather than adding to it, and it uses one of your service requests.
You will receive the same model or better. It may be refurbished and the colour may vary.
The S$125 is confirmed once we have run diagnostics on the damaged device. If the device turns out to be beyond economic repair, the replacement fee applies instead, and the S$125 you have already paid comes off that fee.
A device swap applies to accidental damage. It is not available for loss or theft.