Under Cinch Plus, you are entitled to one service request per 12-month rolling window, counted from the date of your last approved repair. Each service request incurs the flat S$75 repair fee. If you need a second repair before 12 months have elapsed since your last, that repair is charged at the full repair cost.
If you have end-of-term damage when returning your device, it will count as your service request for that 12-month window — the S$75 repair fee applies rather than the full repair cost.
Under Cinch Max, you are entitled to one service request per 6-month rolling window, counted from the date of your last approved repair. The repair fee is a flat S$25 per service request. A second repair within the same 6-month window is charged at the full repair cost.